How Does It Work
Configure QR Codes
Create an account and configure you first QR Code in less than 2 minutes. Then you can print it on receipts, display it on a counter, place it on your website or add it to emails you send. Customers will give feedback by scanning or clicking. Super easy.
Collect 10-Second Feedbacks
It takes literally 10 seconds for customers to review your service on a scale of 1 to 10 and to tell you what they like most or less about it. Having the choice to notify the manager means peace of mind to the customer and the manager.
Analyse and Act
You analyse your real-time feedback data to discover trends, zoom in to identify what you need to improve and what customers love best. With your QR Codes performance charts you will know what makes you succeed or fail.
Suitable For Any Scenario
Place a QR Code on the counter next to the cashier and ask your customers for a 10-second feedback. As a manager, you will gain insights on your employee and service quality, especially as you cannot always be there yourself.
Websites and Apps
Place a 10-second feedback link on your website or app and collect the opinion from your users about it. It will help you determine what features they like and which they dislike, therefore helping you improve them.
Receipts and Invoices
Adding a QR Code on printed receipts is the easiest way to collect 10-second feedback from your customers. If they did not like the service they will have a fast way to let you know, before reaching social media and damage your reputation.
Add a 10-second feedback link to each help desk email you send your customers and make them know you care about their opinion. You will also know how to improve your help desk service and who from your team is doing a better job.
End your newsletters with a 10-second feedback QR Code that customers can either scan or click. Know how much they liked it and what about it they liked most or less. Your open rate will go thru the roof if you ask and then listen.
Any scenario where you interact with your customer is an opportunity to collect valuable 10-second feedback. You can do it on emails you deliver, on customer proposals or other documents, business cards, product catalogs…
Who Are We?
We are a Lisbon-based startup that makes mobile applications. We have built Review10 to provide regular businesses, big and small, a way to collect customer feedback after each transaction – as quickly and simply as Uber does. We have 2 Portuguese founders and a programming team working remotely from Ukraine. If you enjoy Review10 all we ask is that you share it with your fellow businessmen.
Why Is It Free?
We are not a charitable organization, we believe good software should be paid for. But we also believe it needs to be proved good before we ask money for it. So until it does, you are free to use it, test it, break it and help us improve with your suggestions – all within reason, we do not expect you to resell it or have huge heavy usage. When we start charging our new customers you will continue to get it for free. All we ask in return is that, if you like the product, you spread the word.
A Word From Our Founders
Instant Employee Motivation
“The most interesting side-effect of implementing Review10 is that employees get an instantaneous boost in motivation just by knowing customers can feedback their service and contact the manager immediately if needed. It’s amazing how well that works.”Ana Ventura
Obsession With Simplicity
“I never review a restaurant or answer questionnaires that are too long or complicated. I love Uber’s system of asking for feedback, you enter your score, highlight something good or bad if you wish, and that’s it. This system had to be made available for everyone. Now it is.”Pedro Miguel